Justine Fisch, Sarah Barsamian, Joselyne Hernandez, Yarina Andrade, Lesly Cabrera
What can a single review say about a professor or, more importantly, what can it imply? Today, anonymous student reviews play an increasingly crucial role in shaping a professor’s reputation, especially on platforms like Bruinwalk. Beneath the surface of these brief comments, however, lies a deeper question: are these evaluations truly about performance, or do they highlight gendered assumptions students unconsciously carry? Our study examined how the emotional tone and perceived sentiment of Bruinwalk reviews shape students’ assumptions about a professor’s gender. We analyzed ten anonymized reviews (five for female STEM professors, five for male) and surveyed 33 participants, asking them to rate emotional language, identify review sentiment, and guess the professor’s gender. Contrary to our hypothesis, highly emotional reviews were not overwhelmingly associated with female professors. However, positive reviews were disproportionately perceived to be written about female professors, revealing a strong bias linking positivity with femininity. While participants guessed professor gender with only 60% accuracy, their assumptions consistently reflected typical social expectations. These findings suggest that even when gendered language isn’t present, the perception of gender still shapes how we interpret emotion, authority, and professional competence in academic settings.
Introduction and Background
At UCLA, Bruinwalk has become a popular platform where students share their experiences, often influencing others’ decisions on which professors or classes to take. However, while these reviews may seem like casual reflections, they can also reveal underlying biases, including gender stereotypes that shape how students describe their professors. Past research has shown that female professors are often judged more on their likeability, warmth, and personality, while male professors are often judged on their authority and expertise (Mitchell & Martin, 2018). Although much of this research focuses on formal evaluations, less is known about whether these same patterns show up in online, informal reviews where students write anonymously. Our study addresses that gap by examining whether students use more emotionally charged language when reviewing female STEM professors compared to male professors on Bruinwalk. By analyzing hyper-emotional language, tone, and word choice, we aim to better understand how gendered assumptions may still shape students’ perceptions, even when reviewers are not directly asked to evaluate gender. Our research will attempt to identify if language bias, rooted in gender stereotypes, affects how UCLA students evaluate instructors. Furthermore, we are curious to explore whether students tend to leave more emotionally charged reviews for female professors due to social norms that expect women to be more nurturing or emotionally expressive. This idea is present in a study by Basow et al. (2005), where researchers concluded that gender bias may manifest in academic contexts and that stereotypes, particularly for female professors often shape student perceptions.
Methods
Our study examined how the gender of professors influences the types of language used in student reviews, with a specific focus on hyper-emotional language. According to Hinojosa et al. (2019), hyper-emotional language includes emotionally charged adjectives, overstatements, and highly subjective expressions and we use this same definition in our survey.The analysis aimed to determine whether students are more likely to use emotionally charged positive or negative language when reviewing female STEM professors compared to male professors on Bruinwalk, a rating platform used by UCLA students. We randomly selected a total of five female and five male professors from various STEM fields. For each professor, one student review was chosen using a random number generator, resulting in ten reviews for analysis in our survey.
Before including the reviews in our survey, we removed all gender identifying terms, such as pronouns and names to ensure anonymity and reduce any form of bias. This allowed participants to make judgements based only on the language used in each review. We then created a survey using the reviews and collected responses from 33 participants.Each participant answered three questions for each review, (1) rating the emotional level using a labeled 5-point Likert-type scale, following the methodology of Basow et al. (2006),ranging from “no emotion” to “most emotion,” (2) they identified the perceived gender of the professor based on the review, and (3) they labeled the review as either positive or negative.
The observable communication and language aspects central to our study were word choice, tone, and emotional intensity. Reviews varied in their placement on the emotional scale, with some displaying stronger emotionality than others. Specific word choices often indicated whether a review was positive or negative, but the analysis also aimed to determine whether such language influenced perceptions of the professor’s gender. Beyond word choice, the tone of the review could shape participants’ impressions of the professor, potentially revealing underlying gender associations. This approach allowed us to compare how students interpreted emotional tone in reviews and whether certain linguistic patterns led them to associate a review with a specific gender.
The observable communication and language aspects central to our study were word choice, tone, and emotional intensity. Reviews varied in their placement on the emotional scale, with some displaying stronger emotionality than others. Specific word choices often indicated whether a review was positive or negative, but the analysis also aimed to determine whether such language influenced perceptions of the professor’s gender. Beyond word choice, the tone of the review could shape participants’ impressions of the professor, potentially revealing underlying gender associations. This approach allowed us to compare how students interpreted emotional tone in reviews and whether certain linguistic patterns led them to associate a review with a specific gender.
Results and Analysis
Emotionality vs. Gender:
Our analysis of emotionality in Bruinwalk reviews yielded results that slightly differed from our initial hypothesis. We had expected that reviewers would associate heightened emotional language more frequently with female professors. However, among reviews rated with the highest emotionality scores (4s and 5s), the distribution of gender assumptions were nearly even, as female professors were guessed 51.5% of the time and male professors at 50.9%. Within this sample, Figure one suggests that students do not appear to strongly associate either gender with more emotional reviews, at least in terms of direct emotional language.
Figure one
Figure two
Positive and Negative vs. Gender:
In contrast, we observed more distinct gender patterns when analyzing the tone of the reviews, specifically whether they were perceived as positive or negative. As reflected in Figure two, Reviews that were interpreted as positive were associated with female professors 73% of the time, while only 26% were attributed to a male professor. Conversely, when reviews were perceived as negative, 43% guessed the professor to be female, and 56% guessed the professor to be male. Within our sample, these findings indicate a notable bias in how students associate gender with sentiment. As reflected by Figures three and four, a review written about a male professor was interpreted as positive by 93.9% of participants, yet 81.8% of them still assumed the professor was a woman. This pattern may suggest a strong link between positivity and femininity in students’ perceptions of reviews, as this trend remains fairly consistent throughout our data.
Figure three
Figure four
Guessing of Professor’s Gender: Lastly, we found that students were able to correctly guess the professor’s gender approximately 60% of the time. While slightly better than chance, this accuracy rate was lower than we had expected. Therefore, this indicates that while students may make gendered assumptions based on emotionality or tone, they are not consistent at accurately identifying a professor’s gender solely from written reviews.
Discussion and Conclusion
Our research teaches us how respondents’ perceptions of student reviews of professors and professor gender reflect gendered social and gender norms. Although this is a sample, we cannot assume that our findings are generalizable; our results suggest that the perceived sentiment by respondents in reviews affects gender perception, reinforcing gendered cultural and social norms. Women are expected to be warm, kind, and nurturing; therefore, respondents associated positive reviews with women. On the other hand, men are linked to criticism, assertiveness, and harshness, so respondents associated negative reviews with male professors. Our research suggests that gendered expectations influenced the perceived gender of the professor. Moreover, our research reveals that participants are unable to accurately identify the gender of the professor. This shows us that gender norms are not enough to assume gender. Lastly, our research suggests that emotionality within reviews is not gendered. Emotional language was used to describe female or male professors alike, and is not an indicator of professor gender.
Bruinwalk reviews are often taken into consideration by students to determine whether or not they should take a class. Student reviews are often littered with biases and have the ability to affect a professor’s reputation, even if the review is not representative of their actual teaching methods. Our research suggests that ratings may be born out of professors failing to meet students’ ideas of what their gender roles should be. In the future, we could research the intent behind students leaving reviews on Bruinwalk. Moreover, from research by JoAnn Miller and Marilyn Chamberlain (2000), we see that students have different perceptions of female and male professors and thereby different expectations. Expanding on Miller and Chamberlain’s research and using some of the data we have found in our research, we could expand on how perceptions of professors, based on their gender, shape student reviews.
Relevant Information:
In, “The Effects of Gendered Occupational Roles on Men’s and Women’s Workplace Authority,” by Jim Logan, dives deeper into the analysis of how gendered expectations can affect men and women’s authority in the workplace. After observing the emotionality of the language in BruinWalk reviews and how they seem to stem from the professor’s gender expectations, it is interesting to see how the same expectations can affect their authority.
In “Emotional Expression and Gender: How Men and Women Differ in Showing Emotions,” the article describes how the expressions of emotion are taught at a young age and how they come to shape our own expectations of who should express certain types of emotions. The article explores how we attribute certain emotions to specific genders, creating and enforcing gender roles.
References
Basow, S. A., & Montgomery, S. (2005). Student ratings and professor self-ratings of college teaching: Effects of gender and Divisional Affiliation. Journal of Personnel Evaluation in Education, 18(2), 91–106. https://doi.org/10.1007/s11092-006-9001-8
Basow, S. A., Phelan, J. E., & Capotosto, L. (2006). Gender Patterns in College Students’ Choices of Their Best and Worst Professors. Psychology of Women Quarterly, 30(1), 25-35. https://doi.org/10.1111/j.1471-6402.2006.00259.x (Original work published 2006)
Hinojosa, J. A., E. M. Moreno, and P. Ferré. “Affective Neurolinguistics: Towards a Framework for Reconciling Language and Emotion.” Language, Cognition and Neuroscience 35, no. 7 (June 5, 2019): 813–39. https://doi.org/10.1080/23273798.2019.1620957.
Miller, J., & Chamberlin, M. (2000). Women Are Teachers, Men Are Professors: A Study of Student Perceptions. Teaching Sociology, 28(4), 283–298. https://doi.org/10.2307/1318580
Mitchell, K. M. W., & Martin, J. (2018). Gender Bias in Student Evaluations. PS: Political Science & Politics, 51(3), 648–652. Cambridge University Press, https://doi.org/10.1017/S104909651800001X.